We only use the highest quality (AAA quality) parts for all our repaires.
For a full list of our current mobile phone & tablet repair prices go to www.fonesandtones.co.uk and Select your device and you will see the current repair prices that apply to your device.
Yes you will get 30 days on any repair done by us on your phone (water damage or physical damage will void any warranty on your handset.
Yes we can just need to call us on 02083722206 and will book you in.
We operate a No Fix, No Fee policy. If we cannot repair your device, you don’t pay
With a Mail In repair, if you have paid upfront for a repair and we cannot repair your device we will refund you the cost of your repair. You just pay the postage charge to send it back to you as we send it by tracked & insured courier.
Yes. We offer a Water Damage repair service.
Our water damage repair service aims to restore your device back to working order. One of our skilled repair technicians will strip down your device, put it through a chemical cleaning / drying process and then re-build & test your device.
Warning – due to the nature of water damage not all devices can be repaired as water and electricity don’t mix well and the damage is sometimes beyond repair. We will do everything possible to try to restore your device to a functional working order. We have a very good success rate (approximately 7 in 10 devices repaired) but we cannot guarantee success. In some instances, your device still might not work after we have carried out this repair.
If you bring it in we can repair your Fone within an hour but it depends on what’s wrong with the handset
For a Mail In repair, where you post your device to our Repair Centre, we aim to fix your device the same day we receive it and send it back to you by Next Day Insured Delivery.
We only use the highest quality (AAA quality) parts for all our repaires.
We repair most handset but you can go on www.fonesandtones.co.uk and have a look a if you don’t find your handset you can email us or call us on 02083722206.
You can good on our website www.fonesandtones.co.uk and have look at the different types of posting service we provide .
Yes. The price you see, is the price you pay. No hidden extras.
Yes it will void the manufacturer’s warranty, but accidental damage is outside of the manufacturer’s warranty anyway. For instance, if you break the screen on your phone this is outside the manufacturer’s warranty anyway so you may as well get it repaired.
The repair should not in any way affect your data. However, as a precaution, we do advise all customers to backup their data before getting their device repaired.
We cannot be held responsible for any loss of data due to repairs carried out on your device, please ensure any important data is backed up before the device is booked in.
You only need to send us your phone/tablet . We don’t need the SIM card, charger or any other accessories.
Yes we can but you would have to call and discuss it with us on 02083722206